We take your privacy very seriously. This page helps answer common questions with regards to how we use and protect your information when you access our website(s), products, services and applications (collectively, the “Services”). You might also be interested in reviewing our Terms of Service and our Security practice.
What does Sprintful do, and who needs it?
Sprintful enhances your calendar workflow. It enables seamless meeting booking and resource planning, by creating a dedicated webpage for booking appointments and generating reports. It is used by professionals in people-facing roles, such as Sales, Tutors, Account Managers, etc.
What permissions does Sprintful require?
By default Spritnful does not require any special permissions. If you choose to integrate Sprintful with your other services (such as calendars, video conferencing tools, chat systems, etc), then Sprintful will need the minimum access permissions in order to integrate with these services.
What data do you store on your servers?
We store exactly and only the data that we require for Sprintful to function as expected. This is a combination of data collected automatically from your behavior and data collected directly from your usage.
Data Collected Automatically: this includes IP address, browser information, and operating system information. Whenever you interact with our Services, we receive and store this information in our own systems or in 3rd-party systems, and install a unique identifier (commonly known as “cookie”) to recognize you in future interactions. We use this data to customize content for you and present you with Services in the best way possible, and educate our internal metrics on traffic sources and content popularity. You may choose to disable cookie tracking from your device or browser settings.
Data Collected from Usage: by authorizing and integrating Sprintful with your extenral accounts, we store direct information collected from your usage. In addition to your profile (name, email address, ip, browser), we also store information about meetings created using Sprintful, such as the name of the meeting, the times, the attendees, etc. Those data points are required for reporting purposes.
Data Collected by Third Party: we use third party analytics services in order to better understand user engagement with the Services. When a user browses or uses the Services, these third party analytics services may collect the user’s IP address, browser type, and approximate location (based on the IP address). They may also use web logs or web beacons and may set and access cookies on your computer or other device. In order to refine our understanding of user engagement, we provide these services with a user’s name and email address (which we collected as part of the user’s account registration process).
Data Collected for Billing Purposes: billing information you provide for the purpose of paying for our Services is handled by our payment processing partner (Stripe.com) and are not exposed to our servers.
Do you sell personally identifiable data?
No, and we never will. An exception to this is the event of a sale, merger, liquidation, dissolution, or transfer of Sprintful or its business assets.
Where are your servers located?
We currently use datacenter facilities located exclusively in the United States. Your information will be stored and processed in the United States or other countries where we decide to maintain datacenter facilities in the future. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards.
A copy of data on booking events is downloadable from your dashboard (Dashboard > Pages > Download). To request permanent deletion of your data, please send an email with the request to hello [at] sprintful [dot] com.